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Don’t Miss An Important Message Or Bulletin: Please Whitelist Your Bar Association, Insurer (And Anyone Else Important!)

May 12, 2009 By: Dan Category: Coping with E-mail, Ethics & Professionalism, Technology

Last night I posted on the SLAW.CA blog about a fraud warning my employer (malpractice carrier LAWPRO) sent to the 20,000 lawyers in private practice in Ontario. There is an important lesson to be learned from our e-blast.

We have received more than a dozen calls and e-mails from lawyers further to the fraud warning blast we sent out Monday afternoon this week. Thankfully, that e-mail blast prevented most of these lawyers from being victims of a bad cheque fraud.

However, two of the lawyers who called didn’t get our message because their Spam filter caught our e-blast. One happened to call us for advice on how to handle a suspicious transaction further to articles he had read in past issues of LAWPRO Magazine. The other just happened come across our message when he checked his Spam filter this afternoon.

The lesson: Spam filters aren’t perfect. They sometimes catch legitimate messages – these are called false positives. Please whitelist your Law Society, malpractice carrier and anyone else that you really need or want to get messages from. And on a regular basis please check your Spam filter for messages that should not have been caught by it. It could save you from a malpractice claim.

I did mention this point at the end of my SLAW post last night, but felt that it warranted a post of its own here to make sure people get this important message. No doubt, LAWPRO will get calls next week from lawyers that were victims of this fraud because they didn’t get our e-blast warning messages.

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